You’ve got questions, we’ve got answers

How do I get to a hotel on a pedestrian-only street? Where can I get the best gelato in the Gothic Quarter? What if I forgot my device charger (the scandal!)? You can always reach us by telephone or email for all of your most pressing questions. In the meantime, take a look at some of the answers below meant to help you get the most out of your Barcelona stay.

General

3:00 p.m. is check in time and 12:00 noon is check out time.

All guests get complimentary high-speed access during every stay.

Yes, the hotel is an entirely smoke-free facility.

No, we do not have a dedicated business center, but we do have a shared coworking area and a room for your private meetings.

Yes, on our rooftop in Terraza de Vivi, located on the seventh floor.

We have a wellness room on the first floor with various relaxation and beauty treatments.

Reservations

Yes, ID/Passport required at check in.

Only some of the rooms allow rollaways/ cribs/ playards. The price is 50 euros per rollaway. Cribs are available free of charge.

Standard flexible CXL policy is 3 pm local time one day before arrival, however, please be aware that deposit and cancellation policy depends on the rate and therefore need to be consulted in terms and conditions of each booking. Our Reservations Team will be more than happy to assist you in solving all your problems if you write to reservations@kimptonvividorahotel.com

Yes, we have accessible rooms. Some of these rooms include modified bath tubs with bars and added facility, and some include a roll-in shower.

Limited upon request, we cannot guarantee connecting rooms will be available.

If you made a reservation using a third-party website please contact your service provider directly to make modifications to your reservation.

The minimum age requirement to check in to a room is 18.

Kids stay free of charge in existing beds up to the age of 12, but there is a charge of breakfast (50% of the normal rate).

Transport / Directions

Parking SABA CATEDRAL is available at additional price during your stay at Kimpton Vividora, located at Av. Catedral. Please call +34 936 42 54 00 to talk to the front desk team regarding the pricelist.

Lunch and dinner reservations, with a 40€ minimum spent per person, will benefit with 2 hours free parking. Paking SABA Catedral, Av. de la Catedral 08002 (From 13:30 to 17:00 and from 20:00 to 00:30).

Unfortunately, we don’t offer free shuttle service from the airport.

We are situated in a semi-pedestrian street. Our address is Carrer del Duc 15, Barcelona, Spain 08002.

Restaurants

What are the hours of the restaurant/bar/lounge? Terraza de Vivi: 12:00pm—1:00am Café Got: 7:00am—1:00am Fauna: Breakfast: 7:00am—11:00am (Saturday & Sunday until 11:30) Lunch: 13:00—15:30 Dinner: 19:00—22:30 Co-working: 11:00am—19:00

Accounting

Please contact our Hotel directly at: +34 936 425 400

We accept all major credit cards.

Pets

Pets are welcome, no restrictions.

No, we do not.

No, we do not offer pet-sitting or dog-walking services.

Concierge

By contacting Guest Services at: +34 936 425 400.

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